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Terms & Conditions

Welcome to Climax Furniture UK. These Terms and Conditions govern your use of our website and all transactions related to our products and services. By placing an order, you agree to abide by these terms.

🪑 1. Products & Custom Orders

All our furniture is handmade and crafted with care. We offer both ready-made and fully customized options for sofas, beds, wardrobes, and other furniture items. Customization includes fabric, size, color, and design preferences as per customer requirements.

Note: Customized products are made specifically for each customer and are not eligible for cancellation or exchange once production begins.

💳 2. Payment Policy

We currently accept Cash on Delivery (COD) as our primary mode of payment. Full payment is to be made upon receiving the product at the delivery address.

🚚 3. Shipping & Delivery

We offer UK-wide delivery.

Delivery timeline is typically 4 to 7 working days, depending on the location and product type.

Delivery schedule for custom items may vary based on production time.

Any delivery delays caused by unforeseen factors (e.g., weather, transport strikes) will be communicated in advance.

🔁 4. Refund & Exchange Policy

We do not offer refunds under any circumstances.
Due to the handmade and customizable nature of our products, all sales are final.

In the rare case of a damaged or incorrect item delivered, customers must contact us within 24 hours of delivery along with photos as proof, so that we may evaluate and offer a suitable solution.

🖼️ 5. Product Disclaimer
  • Actual product colors, textures, or finishes may slightly vary from images shown on our website due to lighting or screen settings.

  • Minor size differences (within reasonable limits) may occur due to the handmade nature of the product.

These Terms & Conditions are governed by UK consumer law. By using our website and placing an order, you agree that any disputes will be handled under the laws of the United Kingdom.