Privacy Policy – Climax Furniture UK

Last Updated: December 2025

1. Introduction

At Climax Furniture UK, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order. By using our website, you agree to the practices outlined below.

About us

Climax Furniture UK is a leading UK furniture provider, offering stylish sofas, beds, wardrobes, and home furnishings. We focus on quality, comfort, and customer satisfaction.

Collecting your personal information

We only collect information necessary to process your order and provide a seamless experience. This includes:

  • Full name

  • Phone number

  • Delivery address

  • Email address (if provided)

  • Product preferences (e.g., size, fabric)

  • WhatsApp communication logs

  • IP address and device information for website analytics

We do not store debit or credit card information, as we only accept Cash on Delivery.

Why we collect this information: to ensure timely delivery, communicate order updates, and improve our services for you.

Sharing your personal information

We do not sell or rent your information. However, we may share data with:

  • Delivery partners to ship your orders

  • WhatsApp or email service providers for communication

  • Web analytics tools (e.g., Google Analytics) to improve website performance

All third parties follow strict data protection standards to safeguard your information.

How we use your personal information

Your data is used for:

  • Processing and delivering your furniture orders

  • Providing updates on order status

  • After-sale support and customer service

  • Understanding preferences to enhance our services

  • Responding to WhatsApp or email inquiries

  • Preventing fraud or unauthorized activity

At Climax Furniture UK, we take every step to ensure your information is handled safely and responsibly.

When we use your personal information

We retain customer data only as long as necessary to fulfil its purpose or as required by law. You may request deletion of your data at any time by contacting us.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Object to certain uses of your data

  • Withdraw consent at any time

Contact us to exercise your rights:

Email marketing policy

We only send emails to users who opt in. You can unsubscribe at any time, and all communications comply with UK GDPR.